We take pride in delivering pure and high-quality products. If you are not satisfied with your order due to damage, missing items, or other valid concerns, please read our return and refund terms below:
1. Eligibility for Return
- Returns are accepted only if the product is damaged, defective, or items are missing.
- A mandatory unboxing video (from the moment you open the package) must be provided as proof to process the return.
- Requests for return must be raised within 7 days of delivery.
2. Replacement Policy
- If you receive a damaged or defective product, we offer a replacement within 7 days of your request being approved.
- The replacement product will be delivered in 5-7 working days.
3. Refund Policy
- Refunds (if applicable) will be credited within 7 working days after the returned product is received and verified.
- Refunds will be credited to the original payment method used during purchase.
4. Non-Returnable Items
- Products without proper proof (unboxing video) will not be eligible for return.
- Items that have been used, tampered with, or damaged due to mishandling are not eligible.
5. How to Request a Return/Replacement
- Contact us via email or phone within 7 days of delivery.
- Share your order details, reason for return, and the unboxing video for verification.
- Our support team will guide you through the return or replacement process.
6. Contact Us
📍 Address:
M/S. Tribhovandas And Sons,
5, Shree Ram Shopping Center, Jashodanagar Cross Road,
Ahmedabad, Gujarat – 382445
📞 Phone: +91 9909696962
📧 Email: